Mar 14, 2023
To secure a challenging position as an Application Support Personnel, utilizing my technical and analytical skills to provide effective solutions that exceed customer expectations Highly motivated and analytical ITprofessional with 3+ years of experience of experience in application support providing technical assistance to customers, resolving complex issues, and managing software applications. Proficient in troubleshooting, problem-solving, and customer service, with a strong understanding of software development life cycle and database scripting with SQL. Key Knowledge/Skills ● Strong technical and analytical skills ● Excellent troubleshooting and problem-solving abilities ● Proficient in database scripting with SQL ● Ability to collaborate with cross-functional team and communicate technical information to non-technical stakeholders ● Knowledgeable in the use of Help Desk, Jira and Click Up ● Knowledgeable in the use of postman ● Excellent communication skills, both verbal and written ● Customer service-oriented ● Detail-oriented abd organized ● Strong analytical and troubleshooting skills ● Strong problem-solving abilities ● Ability to work well in a team environment
Technical Support Personnel
Lagos, NG