Profesional en ingeniería civil, con facilidad de adaptación, relacionarse con diferentes grupos sociales, acatar lineamientos y sugerencias, disposición para trabajar en equipo y adquirir experiencia laboral. Con habilidades en planificación y organización, innovación, capacidad de análisis y orientación a resultados, con grandes atributos de liderazgo, responsabilidad, puntualidad y honestidad. Manejo de AutoCAD y otros programas informáticos.
Developed administrative processes to achieve organizational objectives and improve
office efficiency.
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate
project materials.
Tracked and submitted employee timesheets to prepare for payroll processing.
Monthly review and log of the maintenance of the cranes, digitalization of letters and sending of the required documentation.
Handled customers effectively by identifying needs, quickly gaining trust, approaching
complex situations and resolving problems to maximize efficiency.
Explained key information regarding products and services to customers to encourage
informed decision-making.
Documented customer inquiries and feedback and entered service delivery suggestions in company database.
Entrepreneurship Development Director
EKLOSTORE / Acacias, Meta
06/2020 Current
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
virtual page administration, receive orders, shipping and delivery of orders, office
organization, creation of logos, company messages.
Attention at the reception, cleaning and care of the workplace, laundry and kitchen)
Customer service, dispatch merchandise, organize, clean and attend cash