Motivated, teamwork-oriented, and responsible Data Scientist/Data Analyst with significant experience in increasing comprehension of reports and presentations. Possess professional certificates, a Bachelor of Science degree in Mining Engineering, a Master of Science in Management Information Systems, and a Doctorate in Computer Science/Big Data Analytics with a concentration in Predictive Analytics.
Skills
- Data Management: Database Management, Data Analysis, Predictive Model Creation, Pattern and Trend Identification, Visualization of Data Insights
- Computer Science skills: Oracle, SQL Server, SPSS, Tableau, Python, Jupiter Notebooks, R, Predictive Analytics, Apache Kafka, Machine Learning (ML), Artificial Intelligence (AI), Databricks, JavaScript
Licenses and certifications
- Computer Hardware (A+), Ekmotech, Ghana, 1997
- Microsoft Certified Professional (MCP), Digital Corporation, VA, 2000
- Oracle Database Administrator Certified Associate, Oracle Corp, 2004
- 2020 AZ hands-on tableau training for data science, 2020
- Tableau 20 Advanced Training: Master Tableau in Data Science, 2020
- Apache Kafka Certification, 2020
- Apache Spark with Databricks Certification, 2020
- Power BI A-Z: Hands-On Power BI Training For Data Science, 2020
- Machine Learning & Data Science Foundations Masterclass, 2020
- Oracle Database 12C R2 SQL: Conversion Functions and Conditional Expressions, 2021
- Oracle Database 12C R2 SQL: Creating Other Schema Objects, 2021
- Oracle Database 12C R2 SQL: Data Definition Language (DDL), 2021
- Oracle Database 12C R2 SQL: Displaying Data from Multiple Tables, 2021
- Oracle Database 12C R2 SQL: Manipulating Data Using Advanced Queries, 2021
mentioned
Helpdesk Specialist
Mar 2003 - Jul 2012
TechTeam Government Solutions
- Worked on the Immigration, Custom and Enforcement (ICE) application for the Department of Homeland Security, Department of Justice, USA - Installed, configured and created the user interface of the Issues (User Fields) of the BridgeTrak Helpdesk database software - Participated in the migration of the BridgeTrak Helpdesk database software from Access Database to SQL Server database - Utilized SQL to extract data and produce reports requested by management
Helpdesk Specialist
Jul 2012 - Jul 2016
HP Enterprise Services
- SQL Server DBA on the ERO Project - Analysis and resolution of Tier 3 trouble tickets escalated by Tier 2 - Reviewing Java code, writing system support documentation, and recommending resolutions to Production errors for a nationwide mission-critical Web-based application
Database Analyst
Jun 2016 - Mar 2022
Dev Technology Group
- Generated and executed scripts to create or update Detention Facilities, Operations and Controlling Agencies - Applied releases to nonproduction databases and updated related Excel spreadsheets - Participated in production-related deployments - Prepared and submitted monthly and adhoc reports requested by users or requesters
Sr. Systems Engineer
Mar 2022 - Jan 2023
Harmonia Holding Group
Was the Team Lead for Tier 2 helpdesk on a Department of Homeland Security Government contract. Trained three new staff, supervised their work, resolved issues escalated to me and prepare weekly reports on Tier 2 via Service Now (SNOW).
Doctor of Computer Science (DCS)/Big Data Analytics, Concentration in Predictive Analytics
Oct 2015 - May 2019
Colorado Technical University
Master of Science in Information Systems (M.Sc.)
Jan 2007 - Jul 2009
Strayer University
Bachelor of Science (B.Sc.) in Mining Engineering
Mar 1977 - Dec 1981
University of Liberia
Associate Degree, Computer Science
Mar 1993 - Dec 1995
Liberia College of Technology