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Sep 03, 2023

Muhammad Ehtesham

  • Petroleum Engineer
  • Dubai, UAE
Full time Drilling Oil & Gas Production and Operations Petroleum Engineering Purchasing-Procurement
Muhammad Ehtesham

Personal Summary

I am a Petroleum Engineer with an MBA degree, eager to gain practical experience in the oil and gas industry. With the growing demand for energy worldwide, I am excited to pursue a career in this field and strive to become a future leader. My strong academic background and passion for the industry make me a valuable asset to any organization.

Skills

  • MS Office: Word/Excel/Outlook/PowerPoint
  • Strong communication skills
  • Ability to meet work deadlines
  • Good at teamwork

Work Experience

Product Experience Analyst
Oct 2022 - Jun 2023 US Mobile
  • Demonstrated exceptional customer service skills by effectively identifying and addressing customer needs and concerns.
  • Expertly handled a high volume of inbound US based customer’s inquiries through chats/emails.
  • Established strong, long-lasting relationships with customers through active and effective communication.
  • Swiftly resolved customer complaints by appropriate solutions and following up to ensure satisfaction.
  • Significantly improved customer satisfaction by raising the quality score from 75% to 92%.
  • Stayed up to date with industry developments and new product launches.
MTO Procurement
Sep 2019 - May 2021 Karachi Shipyard & Engineering Works
  • Developed and implemented procurement strategies aligned with the organization's objectives, ensuring cost-effective purchasing decisions.
  • Re-utilized leftover material in coordination with the warehouse team, resulting in generating more space for upcoming projects inventory.
  • Identified potential suppliers, conducted thorough evaluations, got RFI/RFQ, and negotiated contracts to secure favorable terms and conditions.
  • Managed the procurement process from requisition to delivery, ensuring timely and accurate fulfillment of purchase orders.
  • Monitored inventory levels and initiated PO to maintain optimal stock levels.
  • Updated and maintained procurement records and databases to ensure accurate and up-to-date information.

Education

Master of Business Administration (MBA-Supply Chain)
Jan 2019 - Feb 2021 Bahria University
Bachelor of Engineering (Petroleum)
Jan 2014 - Sep 2018 NED University of Engineering and Technology